Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 1, 2025

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At The Alzheimer's Organization, your privacy matters to us. We never sell or rent your personal information to third parties. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, websites, and applications (collectively, the “Services”), both in the United States and internationally.

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1. Information We Collect

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When you use our Services, we may collect:

• Personal Information: Your name, email address, phone number, payment details, shipping/billing addresses.

• Account Information: Login credentials, preferences, and customer support requests.

• Usage Data: Device information, IP address, browser type, pages visited, and interactions with our Services.

• Cookies and Tracking: We use cookies, pixels, and similar technologies to improve your experience and analyze traffic.

• International Data: If you’re outside the U.S., we may process your information according to local regulations.

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2. How We Use Your Information

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We use your information to:

• Provide and improve our Services

• Process transactions and fulfill orders

• Communicate with you about updates, offers, and support

• Personalize your experience

• Prevent fraud and enhance security

• Comply with legal obligations

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3. How We Share Information

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We do not sell or rent your personal information. We use some services that may process your data in order to communicate with you or fulfill orders:

• Service Providers & Subprocessors (see Appendix for details, including hosting, secure communications, shipping, payments, and marketing)

• Legal Requirements: If required by law, regulation, or valid legal process

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4. International Data Transfers

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If you are located outside the U.S., your information may be transferred to and processed in the U.S. or other countries where we or our subprocessors operate. We take reasonable steps to protect your data and handle it in line with this Privacy Policy.

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5. Data Retention

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We keep your personal information only as long as necessary for the purposes described here, unless a longer period is required by law.

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6. Your Privacy Rights

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A. General Rights

You may have the right to access, correct, delete, or limit how we use your personal data. You may also opt out of marketing communications at any time.

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B. GDPR (EU/EEA/UK Residents)

If you’re located in the EU, EEA, Switzerland, or UK, you have additional rights under GDPR, including:

• Access, correction, and deletion of your data

• Restriction or objection to processing

• Data portability

• Withdrawing consent at any time

• Filing a complaint with your local supervisory authority

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C. CCPA/CPRA (California Residents)

If you’re a California resident, you have rights under CCPA/CPRA, including:

• To know what personal data we collect and how we use it

• To request access to and deletion of your data

• To request correction of inaccurate information

• To opt out of “selling” or “sharing” data (we don’t sell your data)

• To be free from discrimination for exercising your rights

To exercise your rights, contact us at [Insert Contact Email or Web Form].

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7. Security

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We use industry-standard safeguards to protect your data, but no method of transmission or storage is 100% secure. We work continuously to improve our protections.

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8. Children’s Privacy

We don’t knowingly collect data from children under 13. If we learn we’ve collected such data, we’ll delete it.

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9. Changes to This Policy

We may update this Privacy Policy periodically. We’ll post updates here with a revised “Last Updated” date.

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10. Contact Us

If you have questions about this Privacy Policy or your rights, you can reach us at:
Privacy@AlzheimersOrganization.Org

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Appendix: Subprocessor Disclosure

We work with trusted third-party providers (“subprocessors”) to deliver and support our Services. These partners may process limited personal data on our behalf:

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1. Wix - Website hosting and platform services. Location: US / International

2. NeoCertified - Secure email communication. Location: US / International

3. ShipStation Shipping - logistics and fulfillment Location: US / International

4. Email Clients (e.g., Gmail, Outlook, campaign tools) - Email communication and marketing. Location: US/ International

5. Mailchimp - Email marketing and automation. Location: United States / International

6. Stripe - Payment processing. Location: US / International

7. PayPal - Payment processing. Location: US / International

8. GrassHopper - Voicemail. Location: US / International

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We review this list regularly and may update it as needed.